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DELIVERING POSSIBILITIES

Services

SERVICES

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CUSTOMS

CLEARANCE

CUSTOMS

CLEARANCE

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CONTAINER

HAULAGE

CONTAINER

HAULAGE

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INLAND

TRANSPORTATION

INLAND

TRANSPORTATION

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WAREHOUSING

&

DISTRIBUTION

WAREHOUSING

&

DISTRIBUTION

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TAX & PERMIT

CONSULTANCY

TAX & PERMIT

CONSULTANCY

customer service

ABOUT US

SINCE 1980

  • 40 years of track record

  • Workforce team of more than 370

  • Branches nationwide in major sea and airports

  • Member of a network covering 115 countries

About

MULTI-TRANS SDN BHD

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197B & 199B, Persiaran Raja Muda Musa, 

42000 Port Klang,

Selangor Darul Ehsan, Malaysia

 

Tel: +603-3375 2288

Fax: +603-3375 2369

 

Email: enquiries@multi-trans.com.my 

CONTACT US

Contact

Branch Offices

Penang

Blok A, Lot 7, Mas Air Cargo,

Jalan Garuda, 

11900 Bayan Lepas,

Pulau Pinang, Malaysia

Tel: +604-644 0768

 

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KLIA

Block D, Lot 10, Mas Advance Cargo Centre, KLIA Cargo Village, Free Commercial Zone, Southern Support Zone, 64000 Kuala Lumpur International Airport, Selangor, Malaysia

Tel: +603-8787 3688

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Kuantan

No. 36, 1st Floor,

Jalan Gebeng 1/24,

Bandar Industri Gebeng Jaya, 26080 Kuantan, Pahang, Malaysia

Tel: +609-583 3544

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Johor Bahru

11-01, Jalan Titiwangsa 3/3,

Taman Tampoi Indah,

81200 Johor Bahru,

Johor, Malaysia

Tel: +607-237 1416

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JOIN OUR TEAM!

To apply for a job with Multi-Trans, please submit your CV/Resume to: sashah@multi-trans.com.my

Sales Executive (Indoor & Outdoor)

  • Experience: 2-5 years

  • Location : Port Klang, Persiaran Raja Muda Musa

Job Description:

  • Generate business revenue according to targets set by the company.

  • Create market awareness of the services provided by the company both locally and internationally through various marketing activities.

  • Source for business opportunities / generate sales leads from customers from mass media and daily activities / appointment recommendations.

  • Attend to all inquiries from customers promptly and timely with precise information and competitive pricing consistently and persistently.

  • Make formal presentations of the company to potential clients through direct communication in face-to-face meetings, telephone calls and emails.

  • Ensure professionalism in projecting the company's image and when carrying out all duties, such as sales visits or during business proposition meetings, followed by acknowledgements before commencement of job.

Customer Service 

  • Experience : minimum 1 year 

  • Location : Port Klang, Persiaran Raja Muda Musa

Job Description:

  • To ensure meeting customer’s expectation by providing excellent customer service.

  • To receive feedbacks from customers on the level of service ( satisfaction / dissatisfaction).

  • Responsible to offer the most competitive rates ( from oversea agents) to the customers.

  • Any queries/inquiries from client are attended and initiative within the same day.

  • Shall maintain on going communication and correspondence and provide necessary feedback and cargo status to client accordingly.

  • Responsible to source best rates from overseas agents.

  • To gather the complaint for future improvements of our service.

  • Create professionals’ image of company on the service provision.

Sea Freight Customer Service 

  • Experience : minimum 1 year 

  • Location : Port Klang, Persiaran Raja Muda Musa

Job Description:

  • Follow-up with Overseas Agent on complete pre-alert documents.

  • Open job in the SOVY system.

  • Submit correction manifest to carriers/co-loaders and follow-up on the arrival notice.

  • Provide information and feedback regarding shipment details to customers.

  • Complete costing and billing and ensure payment is collected (for cash customers) prior to releasing of Delivery Order (DO) / EDO / IID.

  • Ensure process flow is updated in the SOVY system accurately prior to submission of job folder for closing.

EDI Clerk 

  • Experience : minimum 1 year

  • Location : Port Klang, Persiaran Raja Muda Musa

Job Description:

  • Responsible to do the SMK transaction (format custom declaration, checking, transmit to custom, ensure custom response and print out custom form).

  • Responsible for to prepare Shipping Instruction, IED & B/L.

  • Responsible to type form for that particular shipment, e.g.

  • GSP (Generalized System of Preferences),MICCI (Malaysia International Chamber of Commerce & Industry),Commercial Invoice,Certificate of Origin,Export License (Textile Product, The Chinese Chamber of Commerce & Industry),Canada Custom Invoice,Special Custom Invoice

  • Responsible to prepare Export License

  •  To liase with EDI and EDI system vendor for any error on declaration.

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